To do so, simply drag & drop the AnyDesk application within the.DMG file to the Applications folder on the macOS device. To convert the portable installation to a full installation, simply click AnyDesk in the top global menu bar and select Install AnyDesk Service. Session Request and Accept Window Accept Window on macOS. AnyDesk control plugin (ad1) Do not choose the plugin manually! AnyDesk will let you know when a plugin is available and select the right one for you. Breaks gamepads on Android 11 devices when in a game. Only fix is to turn off this accessibility service to make them work again.

1. Anydesk Control Android
2. Anydesk Control Plugin (ad1)

Both clients can set Permissions prior to or during a session. The incoming client is being viewed and controlled.Next to the session permissions available in the accept window on the incoming client and the session settings of the Main window of the outgoing client during session,standard permissions are set in the security tab of the settings for each client. See also: Session Recording and Session Settings.

Accept Window

When a session to a device is requested, an accept window appears displaying available permissions to be granted or denied.After selecting the desired permissions to be granted, the session is started by accepting.

Session permissions available in the accept window:

• Mouse & Keyboard
• Clipboard Sync
• File Manager
• Sound
• TCP-Forwarding
• Lock Screen after the session ends
• Session Recording
• Whiteboard

Security Settings

The security settings distingish after session type.
Next to the standard permissions, you may choose to overwrite permissions for unattended access
to have its own set of settings.

• hear my output
• control my computer's keyboard and mouse
• access my computer's clipboard
• lock my computer's keyboard and mouse
• restart my computer
• use the file manager
• lock desktop on session end
• request system information
• print out my documents on their printer.
• draw on computers' screen.
• create TCP-tunnels.
• enable privacy.
• show a colored mouse pointer when physical input is forbidden

1. Reeboot the remote machine

Most of the time, a remote computer will function completely fine without a reboot, but in case you’re managing a session where the remote host machine requires a reboot and you reboot through the standard method, you won’t be able to resume the session without user interaction. Thankfully, with AnyDesk you will able to reboot the machine remotely (the Remote Reboot button must be clicked). To find that button, select „Actions“ (the menu with the flash symbol) and then „Restart remote machine“.

2. Optimize your screen

Especially if you’re working on a remote PC for hours, you might want to adjust the view to fit your needs. With AnyDesk, various visual settings can be adjusted to bring in the feel of actually using your local computer instead of a remote one. In the „Display“ settings you can set the defaults and you will be presented with several options:

• Original size: ensures that the transmission window has the same resolution as the remote computer’s desktop. The transmission window may, however, be bigger than the AnyDesk window. In this case, the view will scroll automatically with the mouse movement.
• Optimize monitor usage (stretch): ensures that the transmission window adapts to your local AnyDesk window or (if in fullscreen) monitor. This will stretch the image if your monitor’s resolution is larger than that of the remote computer.
• Optimize display (shrink): this allows AnyDesk to automatically adjust the size to fit your local monitor if it is too small. But it will not stretch the image, if your monitor is larger.
• Start new sessions in fullscreen mode: your entire monitor will be automatically filled with the image of the remote desk during a session. This is extremely helpful, if you intend to use the remote computer only without switching between applications on your local PC and the remote destop.

3. Show remote cursor

When we work with someone on his remote computer we won´t be able to know what the other user is trying to show as his mouse pointer is not visible by default. So to see the remote cursor you need to manually enable it. After you connect to the remote computer click on the „Display“ menu (with the screen icon) and at „Visual Helpers“ select „Show remote cursor“. Now, not only your desktop’s cursor is visible but also that of the remote desktop. This allows the remote user to point at certain elements on the screen.

4. Switch sides

In a regular remote support session, you will connect with your client (host computer) to view his desktop. But in case you would like to show or present something to your client without having to close and open a new session the other way around, you can select „Switch sides“ from the “Actions” menu, allowing your partner to view and control your desktop.

Anydesk Control Android

5. Unattended access

Setting up unattended access on a customer´s computer allows you to access their computer when the customer is not sitting in front of it, enabling you to provide unattended technical support at any time. Or if you wish to access your work computer from your laptop at home, this feature makes it possible. All you need to do is set a password in the “Security” tab of your work computer’s AnyDesk settings.

Anydesk Control Plugin (ad1)

AnyDesk is super easy to use, but with the above tips, you should be able to really take advantage of its power – and make it feel like your remote computer is right in front of you!